My Plan / My subscription
- How much does the Personal Shopper service cost?
- How do I stop my Plan / my subsription?
- The Lookiero experience step by step
- Types of subscription
- How to update your personal information?
- How much does one Lookiero cost?
Personal shopper & Collection
- Who are our Personal Shoppers?
- How to contact your Personal Shopper?
- Change of Personal Shopper
- What can you find in your Lookiero?
- How the preview works
- Brands and Sizes
Payments
Deliveries
- When will your Lookiero arrive? What if the delivery date has already passed?
- Are you not going to be at home at the date of the delivery?
- Can I cancel my current Lookiero?
- Where do we ship?
- What shipping methods do we offer?
- Change the delivery information
Returns
- Our returns step by step
- Return Policy
- The return label
- Change your Checkout
- Size Exchange
- Do you have any issue with your size change?
Gift Card
Share style and Earn
LookIN
- What is LookIN?
- How does My Looks work?
- How does Categories work?
- How does Inspiration work?
- Why don't I have access to LookIN?
- What kind of items can I buy?