It is not possible to change or cancel a size exchange request. If you no longer want the size exchange, you can refuse the collection of the parcel at the time of delivery.
If the new size does not fit you either, you will find a return label inside the order. You will be able to return the item from an EVRi Drop Off Point. However, if you have not received the return label, please contact us via our contact form so that we can help you.
When the item arrives at our warehouse, and we check that everything is correct, we will amend your checkout, process the corresponding refund, and send you a confirmation email.